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  • Service

    We attach great importance to customer satisfaction.

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Service

Whether you have questions about use, operation or care, need for care products or wearing parts, service, maintenance request or technical problem, we are there for you.
Our competence team is available to all KÄLTERUDI customers during normal business hours.
If the worst comes to the worst, our specially trained service technicians visit you with their "on-site workshop" and ensure that everything runs smoothly again.

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Technology

Competent technical support


You can reach us:
Mo-Friday from 7:00am to 18:00pm

Head office
Phone: +49 (0)7236 / 9829-0
Mail: info@kaelte-rudi.de

In the case of technical faults outside normal business hours, please contact our emergency service.
Please use the possibility of the answering machine.


Emergency service
Phone: +49 (0)171 / 6 1111 70
Mail: service@kaelte-rudi.de

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Wear parts and care

You will find care products matched to our machines and all common wear products in the order form.

If you have any questions regarding your selection, please contact us by e-mail at: info@kaelte-rudi.de

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Financial Solution for our customers

We are able to offer you special financing solutions together with our products directly from one hand.
If you are interested for your tailored financing product, please contact us.
Our financing platform “Kälte-Rudi Financial Services” is a very experienced and flexible cooperation between Kälte-Rudi and our competent financing partner “BSC Financial Services GbR”. BSC provides us and our customers with the total financing solution, service and the program label.

KÄLTERUDI Financial Services is the most innovative financial service in the European market which combines all possibilities in the financing market under one roof. Kälte-Rudi Financial Services are able to meet the constantly growing and changing demand of our customers in respect to individual and innovative total solutions, object financing and services from one source.

Your customer profitability
  • automatically scoring for quick decisions
  • Individual and professional request processing in respect to difficult requirements
  • request processing during the term of the contract
  • Preparation of all relevant credit documents of our customers
  • Avoidance of multiple requests and loading of request counters
  • Flexible financing models tailored to your special needs and wishes
  • Protection and relief of existing credit lines
  • Independently of your bank
  • Quick and unbureaucratic
  • fixed and transparent costs
  • Increase of liquidity through planable installments instead of total purchase costs
  • Increase of profitability
  • Greater financial freedom
  • Tax benefits
  • Protection of equity capital
  • Balance optimization through neutralization of the investment object
  • Investment protection

Leasing and hire purchase

Leasing:

  • Leasing company holds ownership and investment risk
  • Additional source of financing, the object is seen as financial security / the credit rating remains
  • Off balance / object is not included in lessee's fixed assets
  • Flexible payment options
  • Budget and cost planning
  • Unbureaucratic processing
  • Limitation of over age risks / always state of the art
  • Liquidity and "Pay-as-you-earn" effect, existing credit lines with banks remains
  • Tax deductibility of instalments as business expenses and operational costs
  • Individual and need-based rates
  • Fixed and transparent leasing instalments
  • quick realization
  • Purchase and tender options at the end of the term

Hire purchase:

  • The tenant is the legal owner of the object
  • Automatic, unrestricted transfer of ownership with the last instalment
  • Additional source of financing, the object is seen as financial security / the credit rating remains
  • Increases the fixed asset ratio / the object is subject to depreciation in the fixed asset
  • Flexible payment options
  • Budget and cost planning
  • Unbureaucratic processing
  • Liquidity and "Pay-as-you-earn" effect, existing credit lines with banks remains
  • Hire-purchase instalments consists of repayment and interest
  • VAT on the sum of all payments is due at the start of the contract and can be deducted as input tax.

KÄLTERUDI Financial Services is a program and label of BSC Financial Services GbR